Communication Mastery Series: A Distance Learning Course for Team Members

Wouldn't it be great if all you needed to grow your team was to simply add water?

People aren't born strong communicators and when faced with difficult situations, they lose the ability to deal effectively with others. The result is they often say nothing, missing important opportunities to nip a potential misunderstanding in the bud, clarify expectations, and build strong relationships.

Often, when we work with a practice, we share our observations and offer suggestions about how situations might have been approached, questions might have been asked or discussions might have been handled. The comments from team members are predictable:

"Why didn't I think of that?"

"I want to say things like you do. Can't you just give me the words?"

"The words just trip off your tongue. I wish I could do that."

Of course, we know that memorizing phrases and scripts is less than effective because true communication has more to do with what you THINK than what you SAY.

Here's all the water you need for the next 12 months.

Team members can learn these skills by trying new things, daring to step into uncomfortable situations, and through practice, practice, practice. Now, this practical and unique form of learning how to become an effective communicator is available to your team.

The Communication Mastery Series, a companion to the Practice Transformation Masters Program for Dentists, was created exclusively for team members who want to become outstanding communicators. This program requires very little time outside of the practice and is rich with conceptual and practical learning participants can put to use every day. There are twelve modules to the program, each of which focuses on a single important skill. Paced at one module per month, each contains:

• Skills assessment surveys to record progress
• A recorded training and coaching session with Sandy Roth
  
• Written learning materials
  
• Toll-free telephone support

Each participant can grow, gain confidence, and become masterful in their ability to communicate with patients, team members, and anyone else in their life!

Special Pricing $499 per participant

See Also:
Outline of Mastery Series Modules

Or call (800) 848-8326